For Visitors

We understand that it is important for our patients to visit with family and friends while in the hospital.

Visiting hours are 11 am to 7 pm daily. Once the announcement is made that visiting hours are over, visitors will be asked to leave the building.

Exceptions to these established hours may occur depending on patient condition and unit. It is important to note that there may be times when the nursing staff ask you to leave the room in order to provide care.

Full Visitation Policy

Pediatric patients: One parent may stay overnight in their child ‘s room after making arrangements with nursing staff.

Intensive & Progressive Care Units: Family only, or by arrangement with nursing staff.


Patient and visitor parking lots at Concord Hospital – Laconia and Concord Hospital – Franklin are located in front of the main buildings. Handicapped parking spaces are located close to the front entrances. For your convenience shuttle services are available.

If your vehicle must remain in any of our parking lots overnight, please ask your nurse to notify our Security Department.

ATM & Newspapers

Concord Hospital – Laconia ATM is located on the lower level, near the cafeteria, and is serviced by Bank of New Hampshire. Newspaper stands are in the atrium.


Concord Hospital – Franklin cafeteria is located on the first floor, is open Monday through Friday for hot breakfast 7:30am – 9:30am and lunch 11:30am – 2pm. (Vending machines are available in the cafeteria. Accessible 24/7, they offer a variety of other snacks, gourmet coffee from the Woodshed Roasting Company, other beverages and dining options.)

Concord Hospital – Laconia cafeteria is located on the lower level, and is open Monday through Friday 6:30am – 2pm. The cafeteria offers a wide variety of hot items, sandwich bar, soup & salad bar, the grill, Grab & Go choices, snacks, gourmet coffee from the Woodshed Roasting Company of Laconia and other beverages. Our hot meal items are available; breakfast 6:30am – 9am.and lunch 11:30am – 2pm. (Also available, vending machines offering a variety of other snacks, beverages and dining options.)

lakes regional general hospital

Gift Shops & Flowers

Concord Hospital – Franklin Auxiliary Gift Shop is located in the main lobby, and offers gifts, cards, jewelry magazines, flowers and stamps. It is staffed by volunteers, and is open Monday-Friday, 9:30 a.m. – 4:00 p.m.

Flowers and arrangements are provided by The Blossom Shop and available for sale in the gift shop. If you would like to send via the Concord Hospital – Franklin Auxiliary Gift Shop, please call (603) 934-2060 ext. 8259 or you can contact The Blossom Shop directly at (603) 934-4508 or online at

Concord Hospital – Laconia Auxiliary Gift Shop is located in the Concord Hospital – Laconia atrium, and carries a wide variety of gifts, balloons, cards, magazines and sundries, such as Alex and Ani bracelets. The Concord Hospital – Laconia Auxiliary Gift Shop is open on Monday-Friday, 8:00 am – 4:00 pm.

The Concord Hospital – Laconia Auxiliary Gift Shop also offers a beautiful selection of fresh floral arrangements and dish gardens designed by Prescott’s Florist. If you would like to send flowers via the gift shop, please call (603) 524-3211 ext. 3172 or you may contact Prescott’s Florist directly at 1-800-695-7945.

Both gift shops accept MC, Visa, and Discover.


Concord Hospital – Franklin chapel is located on the first floor, across from the gift shop. It is non-denominational and open 24/7.

Concord Hospital – Laconia chapel is located on the first floor, near the North elevators. It is non- denominational, and open 24/7.

Visitor Accommodations

Concord Hospital – Laconia Care Management staff is available to assist family members with lodging and dining needs at Concord Hospital – Laconia or Concord Hospital – Franklin. Call 603-524-3211 Ext. 7000.