Quality and Safety

Concord Hospital – Laconia, Concord Hospital – Franklin, and our affiliated providers and services are committed to providing the highest quality of care to every patient.  Acting upon that commitment, Concord Hospital – Laconia is proud to be ISO 9001 Certified!  What does that mean to you?  Find out here!

We value you, our patients, and we are always striving to improve and enhance the care we provide to you and your loved ones. Concord Hospital – Laconia welcomes your comments, questions, and concerns. If you have questions about our quality program, or any of our ongoing quality initiatives, please email ptrelations@crhc.org or call Patient Relations at (603) 230-1902.