Quality & Safety

Concord Hospital – Laconia, Concord Hospital – Franklin and our affiliated providers and services are committed to providing the highest quality of care to every patient.

Concord Hospital – Laconia, Concord Hospital – Franklin, and our affiliated providers and services are committed to providing the highest quality of care to every patient. Acting upon that commitment, we are proud to be ISO 9001 Certified. What does that mean to you?

                           

We value you, our patients, and we are always striving to improve and enhance the care we provide to you and your loved ones. We welcome your comments, questions, and concerns. If you have questions about our quality program or any of our ongoing quality initiatives, please call Patient Relations at (603) 230-1902.